What We Offer

As an Owner / Operator, we know you’re trying to maintain focus on a lot of moving targets. Our team will work with you to fully understand your priorities and goals and build tailor-made dashboards to remove all the extra noise.

Imagine the results you’ll achieve when you shift your energy from gathering insights to action and execution.

The foundation of every healthy business begins with rock solid leadership. As the restaurant industry evolves, one thing is clear: today’s leaders view growth and development as table stakes - it’s simply not enough to expect top performers to bridge the gap on their own.

Our team has spent the last 20+ years building exceptional leadership teams across multiple brands and restaurants. Utilizing our Ready, Aim, Fire process, we focus on building intentionality, confidence and high-level business acumen via three key principles:

Strategic Transparency (Ready): As we establish the relationship, we challenge your leaders to shift from a fire fighter to a field general mentality. If a goal is off track or a priority shifts, they will learn to anticipate and communicate proactively vs responding in the moment. Digging into the root cause of anticipated issues requires strategic transparency and vulnerability - they will learn to embrace the challenge, not bury the results.

Clarity (Aim): We will define what success looks like by establishing clear deliverables and timelines aligned with your overarching goals. Your leaders will continue to develop a deeper sense of strategic thinking as opposed to leaping into the fire.

Ownership (Fire): Using customized reports, we establish a regular check-in cadence to instill full accountability. In order to foster a true “run it like you own it” mindset, your leaders will update each deliverable and propose pivots or changes as necessary prior to each session ensuring they are actively driving their growth, not merely along for the ride.

In a world of tightening margins, every dollar counts more than ever. From food waste to over portioning recipes, labor inefficiencies to incremental sales opportunities, productivity to employee turnover and everything in between, we’ll deep dive your performance to understand your underlying obstacles and drive change.

Let us take the guess work out of your day to day challenges and leave you with clear goals, new perspectives, practical tools and a roadmap to achieving operational excellence.

Your customers are more focused than ever on food safety and product quality in the restaurant industry. Whether you’re a franchiser owner, an operator or an emerging brand, our team will ensure you’re getting the most out of your investment by digging deep into your unit-level performance and ensuring strong guard rails are in place to protect your business.

If you have an existing program in place, we will audit it to ensure it’s hitting all the right notes. If you seek to revamp or build an entirely new program, we will work with your team to understand your greatest challenges and opportunities and craft a replicable process designed to reduce operational friction and bolster food safety and product quality.

You can measure the customer experience in more ways than ever - mystery shops, customer surveys, social media, etc. but what do you do with all of that information once you’ve collected it? Our team will consolidate your customer feedback funnel into a focused training tool that identifies the root cause from the opportunity.

By connecting each piece of feedback to clear operational priorities, we’ll create a structured plan to address these issues and ensure your customer experience is top notch every single time across all locations.

Success in today's restaurant industry requires a razor-sharp focus on distinct value, flawless execution, and deep customer alignment. Whether you’re weighing a new pricing or menu strategy or seeking a second opinion regarding your current program, our team is here to help.

We’ll evaluate the performance of your current menu, pricing and profitability and provide feedback regarding potential changes designed to strike the perfect balance between the customer experience and profitability. We understand that menu decisions are some of the most challenging to undertake - let us help you remove the emotion from the conversation and bring clarity to what truly differentiates your menu without distraction.

As your brand grows, one of the biggest challenges you’ll face is ensuring your entire franchise system upholds the standards that made you successful up to this point. A strong Franchise Support program is at the heart of healthy growth. A great support system needs to strike the right balance of compliance, communication, training and coaching built from a foundation of strong relationships.

Our team has built best-in-class support systems; we deeply understand how to structure the processes necessary to maintain your culture and operational excellence as you expand. The best franchisors leave their franchisees more knowledgable through each engagement by building business acumen, intuition and confidence, not just parroting numbers and compliance.

Our franchise support experts will create a coaching and communication framework designed to encourage knowledgable, engaged franchisees by providing the “why?” and “how?” behind the importance of your goals and KPIs. Whether you’re looking to build a robust communication program, a quarterly business review process or an enhanced filter to screen potential franchisees, we’re here to help.

The best teams in the business didn't get there by sheer luck - they started with a clear vision rooted in a strong plan to turn it into reality. While there are many planning and strategy systems out there, often times, they tend to be too rigid to meet the rapidly changing environment that is the restaurant industry.

While your end goals may not change substantially throughout the year, the work being done and the resources required to accomplish them often shift from month to month. When it comes to planning and strategy, we simply don’t believe in the status quo.

We will integrate with your leadership team to understand your unique goals and vision and bring them to life. While the planning cadence may look familiar, we will challenge you to proactively assess your priorities and desired outcomes and make adjustments accordingly.

Whether you’re looking to plan a major project or build out a robust annual strategy, we will put together a blueprint tailor made for your business guided by the insights of our years of experience.

One of the greatest challenges for a scaling business is knowing when to take that next leap in growing your leadership team. Ready Aim Consulting takes pride in offering the acumen and experience of an executive-level restaurant operator to growing multi-unit restaurant organizations at a reasonable price.

Whether you’re a franchisor, a franchisee or an owner-operator, we’ve been in your shoes. Our team has worked with restaurants ranging from $7 million dollars in annual sales to brands growing to $180 million per year and beyond and we’re ready to work alongside your leadership team to bolster the foundation for your audacious goals.

If you’ve felt like a fractional VP or COO was out of reach, connect with us and let’s talk about your goals - we’re confident we can craft a strategy, and a partnership, that you’ll be excited about.

One of the best ways to keep your finger on the pulse of daily restaurant operations is a robust mystery shop program. If you’re growing to the point where regular market visits are becoming challenging to navigate, we can build you a mystery shop program designed to streamline what long-distance operational oversight looks like for your organization.

There are two tried and true approaches we can take:

First Party Mystery Shops: Many companies are passionate about managing performance audits in-house as long as possible to maintain a certain degree of authenticity and operational credibility. We can build you a structured program based on your unique standards and goals in a replicable format that you can then utilize to benchmark your entire system against.

Third Party Mystery Shops: Ready Aim Consulting is connected with some of the premier mystery shop partners in the restaurant space. If you’re looking for a light lift, easy to deploy solution that is less resource intensive than a first party solution, we’ll work with one of our partners to build a program designed to give you maximum oversight with minimal resource allocation.

If you don’t see a service you need in this list, please contact us and let us know what challenge you’re looking to solve. We’re excited to tackle new problems and we are more than happy to get on a consultation call to assess your needs.