QSR Evolution is fast approaching! I’m excited to be speaking with fellow people-first leaders discussing something every restaurant operator grapples with:

why employees stay, and why they leave.

It leaves Pizza Hut with a familiar challenge in this industry: balancing brand perception and franchisee economics in a competitive landscape where customers are quick to notice when a beloved brand changes hands for top dollar.

Hot on the heels of Domino’s Q1 earnings report, it’s impossible not to contemplate the challenging economic headwinds ahead for the QSR sector…